Privacy Notice for California Residents (CCPA/CPRA)
Last updated: January 1, 2025
This Privacy Notice supplements our company's Global Privacy Policy and applies exclusively to residents of the State of California, in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
The purpose of this notice is to clearly, transparently, and verifiably inform you about the collection, use, storage, disclosure, and rights related to your personal information.
CATEGORIES OF PERSONAL INFORMATION WE COLLECT
We may collect the following categories of personal information, as defined by the CCPA/CPRA:
A. Identifiers
- Real name or alias
- Postal address
- Phone number
- Unique identifier, IP address
- Email address
- Account identifier or other similar identifiers
B. Personal Information Listed in California Civil Code § 1798.80(e)
- Signatures, physical characteristics
- Financial information (encrypted or tokenized)
- Identification documents when required by law for specific transactions
C. Commercial Information
- Purchase history
- Records of returns and transactions
- Consumer preferences
D. Internet or Other Digital Network Activity
- Browsing history
- Interactions with our site, apps, or ads
- Cookies, analytics, and non-sensitive technical data
E. Geolocation Data
- Approximate location derived from IP or shipping services
F. Inferences
- Commercial preferences
- Purchase trends
- Segmentation for personalized experience
G. Sensitive Personal Information (as defined by the CPRA)
We collect only when strictly necessary:
- Account access information
- Financial information associated with payments
- Preferences explicitly declared by the user
SOURCES OF PERSONAL INFORMATION
We collect information from:
- Directly from the user: account creation, purchases, returns, customer support contact, subscriptions.
- Automatically: website usage, cookies, web analytics.
- Authorized third parties: payment processors, logistics, marketing platforms, and social media (when the user voluntarily interacts).
BUSINESS AND OPERATIONAL PURPOSES FOR DATA USE
We use your personal information to:
- Process orders, payments, shipments, returns, and exchanges
- Manage accounts and records
- Transactional communication and customer service
- Personalize the user experience and provide recommendations
- Fraud prevention, security, and legal compliance
- Advertising, performance metrics, and site improvement
DISCLOSURE AND SHARING OF PERSONAL INFORMATION
We may share data with:
- Service providers: logistics, payments, web hosting, email marketing, analytics.
- Advertising partners: ad networks and remarketing platforms (when the user has not opted out).
- Legal authorities: when required by law or court order.
We do not sell personal information in the traditional sense; however, certain advertising practices may be considered a “sale” or “sharing” under the CCPA/CPRA. You have the right to opt out.
DATA RETENTION
Retention periods vary depending on category and purpose:
| Data Type |
Retention Period |
| Purchase history |
Up to 7 years |
| Active user account |
Until deletion is requested |
| Marketing data |
Up to 24 months without interaction |
| Technical data and cookies |
According to browser lifecycle and permissions |
CONSUMER RIGHTS UNDER THE CCPA/CPRA
California residents have the right to:
- Right to know what data we collect, use, and share.
- Right to delete their personal information, with legal exceptions.
- Right to correct inaccurate personal information.
- Right to opt out of the sale/sharing of personal information.
- Right to limit the use of sensitive personal information.
- Right to non-discrimination for exercising privacy rights.
HOW TO EXERCISE YOUR RIGHTS
You may submit verifiable requests via:
📧 Email: internacional.retorrens@gmail.com
📞 Phone: +55 47 99606-6053
We will respond within up to 45 days, with possible extensions when permitted by law.
MINORS
We do not knowingly collect information from individuals under 16 years of age. If such information is identified, it will be removed immediately.
CHANGES TO THIS NOTICE
We reserve the right to update this Privacy Notice. Changes will be published with a new effective date.
